Atlas24 Services: UK's One-stop Service Solution for household and Workplace

The verification process in Atlas24 is a crucial step, particularly for service experts. Before experts can start earning on the platform, they undergo a verification process. This process ensures the legitimacy of the expert, confirming their qualifications, skills, or any other criteria set by the platform. By completing this verification, Atlas24 enhances trust and reliability, providing customers with confidence in the expertise of the service professionals available on the platform.

In the Atlas24 platform, customers can view available service experts through either a map or a list format. This feature enhances their ability to efficiently choose experts that align with their needs.

Map View:

• The map view allows service experts to see the geographical distribution of service experts. Pins or markers on the map represent different locations where service experts are available.

List View:

• Alternatively, the list view provides a more structured representation of available service experts. It may include details such as the type of service they offer and experts' other information. This format allows customers to easily scroll through and assign jobs based on specific criteria.

When a service expert arrives at the customer's location to begin the job, the expert requests an OTP (One-Time Password) from the customer. This OTP is typically sent to the customer's mobile number and serves as a unique code for that specific transaction.

The purpose of this OTP verification is to ensure that the right customer is present at the location and authorizes the service expert to commence the job. By requiring the customer to provide the OTP, Atlas24 enhances the security and authenticity of the service interaction. This feature helps prevent unauthorized access to services and provides both the customer and the service expert with confidence that the job is being initiated by the rightful user. It's a mechanism designed to safeguard the service process and maintain the integrity of the platform's transactions.

The "Customer Rating System" in Atlas24 is a crucial feedback mechanism that allows customers to evaluate and provide feedback on the service they receive from the experts. After the completion of a service, customers have the opportunity to rate the service expert based on their overall experience. This evaluation is typically done through a star rating system. Beyond a rating, customers often have the option to provide additional feedback or comments. This information can be valuable for both the service experts and the platform, offering insights into areas of improvement and highlighting what aspects of the service were particularly appreciated.

Positive customer ratings contribute to building trust within the Atlas24 community. Prospective customers can rely on these ratings to make informed decisions when choosing a service expert, fostering a sense of confidence in the platform.

High ratings act as recognition for service experts, showcasing their proficiency and professionalism. This recognition can lead to increased visibility and opportunities for experts to attract more service requests.