When a client approaches with a project, at first we set out to collect as much information as possible from the client. For this, we may have a number of meetings initially to sketch the overall scenario which helps us to visualize the problem and the possible solution suggested by the client himself. If the project already has users, we investigate the users’ reaction. By the end of the investigation, we are ready to approach the client with the best possible solution to their problems. We propose them a feature list according to their criteria. After a number of revisions when they finalize it, then both parties sign the contract and the next phase begins. In this phase, We also carry with us a set of sketches, stories and wireframes necessary to help us visualize and plan the following design and planning phases.